Screen Print Outlet Powered By LogosDirect | A Division Of LogosDirect

Customer Service Hours: M-F 8AM-5:30PM EST

 

sales@screenprintoutlet.com

 

Screen Print Outlet by Logosdirect
6303 Oleander Drive Suite 102B
Wilmington, NC 28403

 

 
Call Us 910-398-6215

  

What does the pricing shown include?
Pricing shown does not include an imprint. You will need to select add imprint location(s) to your order once you place the apparel into your cart.

 

Can I order half printed and half without a logo?
We require an imprint location on all items. Orders placed without an imprint location will not be processed. You can order the undecorated items through our sister sites below:

Sport Shirt Outlet   |   Seasons Outfitters   |   Sport Shirts Plus   |   Outlet Sport Shirts  |  Oceanic Outfitters  |  ApparelFly

Can I order 100 pieces and have half done one way and half a different way?
We require the logo and imprint location to remain the same throughout the order. Please place a separate order for the items that need to be imprinted differently. 

 

What is the minimum order amount?
We have a low minimum of 24 pieces. 

 

Free setup? Free Shipping?
You got it. All orders include free setup and free UPS Ground shipping. Free shipping is only valid for US Mainland orders.

 

Free shipping? Is it sent snail mail?
All orders with the mainland US will ship for free via UPS Ground. Our facility is able to reach most of the US within 2-3 days.

 

Can you do an additional location of screen printing?
We can, not a problem. After you select all of the items you wish to order simply select the add my imprint locations from your cart and you will be able to select the imprint locations and colors.

 

Will I see a proof prior to production?
You got it. In fact we have a 2 step proofing process. First we will provide you with a proof layout for approval within 3 business days of placing your order. Once approved, we will assemble a mockup proof for your review with the first approved layout. This way you can see exactly how your order will turn out prior to ink touching any garments. Repeat orders do not have proofs prior to production.

 

Can I switch ink colors within an order?
You can make one color change per order. Color changes are an additional $20 per imprint location and will be added to your order. Need more than one color change? You will need to place multiple orders.

 

How do I upload my logo and explain the imprint colors?
When you are adding imprint location(s) to your cart you will be asked to upload your logo and give imprint color(s). You will also be able to let us know any additional information at this time.

 

What art files are acceptable?
We require your artwork in vector format. Below is an example from Wikipedia that shows the difference betwen a bitmap and vector artwork. Acceptable file formats are ".eps" and ".ai". We recommend saving the files down to version 9 of Illustrator as this yields the best results. If your artwork is not in vector format it is not the end of the world. We can provide you with a quote to have your artwork converted to a printable format. 

File:VectorBitmapExample.svg

Can I mix and match styles, colors and sizes to reach the minimum amount?
You got it! You can mix all items to reach the minimum order amount. Please keep in mind if you use youth and adult garments the logo will only be able to be sized to the youth garment. Imprint areas will remain the same size throughout an entire order.

 

How soon can I have my order?
Production time is 10 business days from the first proof layout approval. We will provide you with a proof layout for approval within 3 business days of placing your order. Once approved, we will assemble a mockup proof for your review with the first approved layout. This way you can see exactly how your order will turn out prior to ink touching any garments. Repeat orders do not have proofs prior to production. 

 

Do you have a printed pricelist?
No, unfortunately pricing can change quickly. Due to this, we do not provide a printed pricelist.

 

Do you carry seconds?
No. We only carry top quality apparel. We do not have any plans to offer irregulars or seconds.

 

Do you ship COD?
No, this option is not available.

 

Do you accept purchase orders?
No, this option is not available.

How do I exchange or return an item?
Because the item is custom imprinted we do not accept exchanges or returns. If the item is defective we will provide a replacement or credit for the defective item. You must notify us with 10 business days of receipt of your order for a replacement to be issued/provided.

 

How can I quickly reorder?
All of your orders are kept within your account that can be viewed when you login. You can view all of your past orders and reorder with one press of a button.

 

Do you ship internationally?
No, you will need to have your shipment sent to a freight forwarding company. You can still receive free shipping when it applies to the freight forwarding company.

 

How do I cancel an order?
Once an order is placed we instantly jump into setup mode to have your order quickly produced. For this reason, we may not be able to cancel the order. If an order can be cancelled, a 15% cancellation fee may be applied.

 

I need to split my order into multiple shipments
Not a problem. The first shipment will ship for free and all other orders will have shipping applied to them as well as a $6 split ship fee per shipment.

 

What is your sample policy?
Because we sell all of the garments undecorated through our sister sites as low as one, we do not provide free samples. We will however waive all restocking fees for the returned items if an order is placed on Screen Print Outlet for those returned items. You can visit our sister sites here:

Sport Shirt Outlet   |   Seasons Outfitters   |   Sport Shirts Plus   |   Outlet Sport Shirts  |  Oceanic Outfitters  |  ApparelFly

 

Terms and Conditions
All purchases by each buyer from Screen Print Outlet Powered By LogosDirect and shipment of goods by Screen Print Outlet Powered By LogosDirect are subject to the following terms and conditions, to the extent not in conflict with any written document signed by Screen Print Outlet Powered By LogosDirect: 1.Ordering. Each incoming purchase order or other order by any means is a binding offer by Purchaser to purchase from Screen Print Outlet Powered By LogosDirect. Such offer may be accepted by Screen Print Outlet Powered By LogosDirect by confirmation, by performance or the making of arrangements preparatory to performance, or in any other appropriate manner. All orders are non-cancelable and non-returnable unless Screen Print Outlet Powered By LogosDirect agrees to the contrary in a signed writing. 2.Terms of Sale. Acceptance of an order by Screen Print Outlet Powered By LogosDirect is expressly limited to these terms and conditions and those set forth in any written quotation from Screen Print Outlet Powered By LogosDirect. Any additional terms on Purchaser's form are objected to and rejected, and shall be deemed a material alteration hereof. Purchaser agrees that any additional terms on any purchase form from Purchaser are superseded by these terms and conditions, that such additional terms are not part of the agreement between Purchaser and Screen Print Outlet Powered By LogosDirect.3.Pricing. Except to the extent Screen Print Outlet Powered By LogosDirect has given a written quotation which Purchaser has accepted by placing a purchase order within the time specified above, pricing is subject to adjustment to reflect Screen Print Outlet Powered By LogosDirect prices in effect at the time of shipment, and in all events pricing is subject to change upon the occurrence of a force majeure event (as provided below). Purchaser must inquire in advance of ordering for Screen Print Outlet Powered By LogosDirect standard order quantity for each item. Purchaser shall pay all sales, use and other local, state and federal taxes and impositions, except Screen Print Outlet Powered By LogosDirect income taxes, due or arising in connection with the sale of goods by Screen Print Outlet Powered By LogosDirect to Purchaser or applicable to the goods after delivery. 4.Payment. Orders other than on open accounts must be prepaid on terms acceptable to Screen Print Outlet Powered By LogosDirect. Purchaser shall pay all wire, electronic transfer and similar fees. Purchaser agrees to pay all court costs and attorneys' fees incurred by Screen Print Outlet Powered By LogosDirect in collection of any amounts due from Purchaser or due to Purchaser's breach of any of these terms and conditions. Screen Print Outlet Powered By LogosDirect reserves a security interest in all goods as security for the payment of the price and all other obligations of Purchaser. 5.Shipping. Screen Print Outlet Powered By LogosDirector its agent may ship and pack the goods, select a carrier, make a transportation contract, and put the goods into the possession of a carrier, in any manner and on any terms Screen Print Outlet Powered By LogosDirect or its agent may see fit. Screen Print Outlet Powered By LogosDirect standard method of shipping is UPS Ground. All other shipping methods must be clearly indicated on all orders prior to order confirmation. Purchaser shall pay all costs of shipping. Title to goods shall pass to Purchaser upon delivery of same to a carrier, F.O.B. place of shipment. Occasionally, some orders may ship as partial orders. If an item is short, it may be back ordered and shipped separately at a later date. Subject to paragraph 6 below, if Purchaser requires its order to ship complete, Purchaser must indicate such on Purchaser's original order. 6.Shipping Discrepancies. Shipping discrepancies include quantity, item, incorrect shipping method, packaging and damage. It is Purchaser's responsibility to confirm its receipt of order by reviewing Screen Print Outlet Powered By LogosDirect packing slip and physically reviewing the goods. All discrepancies must be reported to Screen Print Outlet Powered By LogosDirect within 48 hours of receipt (as reflected by carrier's proof of delivery) or Purchaser will be deemed to have accepted such shipment and such shipment shall be deemed to be free of discrepancies. 7.Returns. No goods may be returned to Screen Print Outlet Powered By LogosDirect without Screen Print Outlet Powered By LogosDirect prior written consent, and then only to the extent of the quantity and under the terms and conditions set forth in such writing. All returns must be approved by Screen Print Outlet Powered By LogosDirect in its sole discretion, and are subject to a restocking fee. Receipt of a returned merchandise authorization (RMA) number does not guarantee a credit for returned merchandise. 8.Force Majeure. In no event shall Screen Print Outlet Powered By LogosDirect be liable for, or be considered to be in breach of its obligations to Purchaser, because of any breach, default, or delay in the performance of any of its obligations occasioned by occurrences or contingencies considered 'force majeure' including, but not limited to, delay caused by inability to obtain transportation, inability to obtain materials, delay in transit from a manufacturer or supplier or failure to make delivery by a manufacturer or supplier, shortage of fuel, failure of sources of supplies, breach or default by a supplier, strike, lock out, labor disputes, disasters, fire, flood, accident, invasion, riot, war, revolution, embargo, restraint, acts of God, disease, epidemic, public health crisis, substantial increases in the price of goods (as defined below), materials, parts, supplies, shipping costs, customs duties, taxes or other costs, failure of electronic equipment, software and/or Internet service, currency exchange rate fluctuations greater than 20% over a twelve-month period, demand of the United States or any other government, failure of any other party to perform its obligations, or any other cause or contingency beyond Screen Print Outlet Powered By LogosDirect control which shall prevent or materially impair Screen Print Outlet Powered By LogosDirect from performing in the normal and usual course of its business in a profitable fashion. A 'substantial increase' shall be defined to mean an increase of more than 20% over the previous twelve-month period.  9.Limited Warranty. Screen Print Outlet Powered By LogosDirect warrants that the goods will at the time of delivery conform to the description made in the applicable catalog and that Purchaser will acquire good title to the goods. Screen Print Outlet Powered By LogosDirect MAKES NO OTHER AFFIRMATIONS, PROMISES, OR WARRANTIES, EXPRESS OR IMPLIED, as to the condition, quality or characteristics of the goods, or as to any other matter whatsoever. Screen Print Outlet Powered By LogosDirect SPECIFICALLY DISCLAIMS AND EXCLUDES ANY WARRANTY OF MERCHANTABILITY AND ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. In the event of any breach of the warranty made herein, Screen Print Outlet Powered By LogosDirect will, upon reasonable notice from Purchaser, either replace the affected goods or refund the purchase price paid by Purchaser to Screen Print Outlet Powered By LogosDirect for the affected goods, at Screen Print Outlet Powered By LogosDirect option. The foregoing shall constitute the SOLE AND EXCLUSIVE REMEDY for any breach of warranty. This exclusive remedy shall not be deemed to have failed of its essential purpose under any circumstances. Screen Print Outlet Powered By LogosDirect SHALL NOT BE LIABLE FOR INCIDENTAL DAMAGES, FOR CONSEQUENTIAL DAMAGES, FOR BREACH OF WARRANTY DAMAGES, OR FOR ANY OTHER DAMAGES OF ANY KIND. 10.Governing Law. These terms and conditions shall be governed by and construed in accordance with the laws of the State of North Carolina. Purchaser specifically consents to the jurisdiction of the state and federal courts of the State of North Carolina situated in Wilmington, North Carolina with respect to any dispute arising between Purchaser and Screen Print Outlet Powered By LogosDirect under these terms and conditions or in connection with any goods purchased by Purchaser from Screen Print Outlet Powered By LogosDirect, and agrees that all actions shall be brought and maintained in such courts. None of the products sold through this website are designed or intended primarily for children 12 years or younger. No product is represented in its packaging, display, promotion or advertising as appropriate for use by children 12 years of age or younger. 

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